# Crisp tools in Cogny Cogny's Crisp integration exposes 16 tools (11 read, 5 write) to an AI agent over MCP. The same tools are available on every plan, from your own AI client or inside the Cogny app. - **Read** (11): only reads data. - **Write** (5): creates or changes something. - **Destructive** (0): deletes, removes or replaces something. Over MCP your own AI client asks before it runs a write. To take a tool away from your agent, block it in Settings → Integrations. ## All tools | Tool | Kind | What it does | |---|---|---| | `get_website` | Read | Get a website's metadata. | | `list_website_operators` | Read | List operators (team) on a website. | | `get_website_statistics` | Read | Get overall website statistics. | | `list_conversations` | Read | List conversations. | | `get_conversation` | Read | Get a conversation. | | `get_conversation_meta` | Read | Get conversation metadata (participant, segments, etc.). | | `get_conversation_messages` | Read | Get conversation messages (paginated backwards by timestamp). | | `send_message_in_conversation` | Write | Send a message in a conversation. `from_` is operator \| user. | | `update_conversation_state` | Write | Update conversation state: pending \| unresolved \| resolved. | | `create_conversation` | Write | Create a new conversation (returns session_id). | | `list_people_profiles` | Read | List people profiles (CRM). | | `get_people_profile` | Read | Get a people profile by ID or email. | | `create_people_profile` | Write | Create a people profile. | | `update_people_profile` | Write | Update a people profile. | | `list_people_conversations` | Read | List conversations for a people profile. | | `list_people_events` | Read | List events for a people profile. | Exact input schemas come from `tools/list` once Crisp is connected; the free plan is enough to check. Missing something? Your agent can ask for it with `request_feature`. How Cogny uses Crisp: https://cogny.com/integrations/crisp --- All integrations: https://cogny.com/integrations/tools/index.md Plans, approvals, limits and data protection: https://cogny.com/buying-guide.md What Cogny is: https://cogny.com/llms.txt