Acuity Scheduling Is Live in Cogny: Bookings, No-Shows and Open Slots for Your Agent
If your business takes appointments through Acuity Scheduling (salons, clinics, studios, coaches, consultants), your agent can now read them. Acuity Scheduling is a live MCP integration in Cogny: your appointments with their prices and payments, cancellations and no-shows, the services and calendars they belong to, the slots still open, your clients, and the orders in your Acuity store.
Connecting takes two values from Acuity's API settings. No app to install and no OAuth screen.
TL;DR
- Live now, included from Cogny Solo ($9/mo).
- 21 tools: 19 reads and 2 writes.
- A bookings summary in one call: booked, canceled and no-show counts, booked value and amount paid, per day, per service and per calendar, for any range up to 92 days, with cancellation and no-show rates and the coupon codes used most.
- Open capacity: the dates and times still bookable for a service, and how full each upcoming class is.
- Writes are ask-first and limited to codes: create a coupon or package code, or delete one.
- Cogny never books, cancels or reschedules a client's appointment.
What you can do with it
| Area | Reads | Writes (ask-first) |
|---|---|---|
| Appointments | Filter by date range, service, calendar, status (scheduled, canceled, all) or client; one appointment with intake answers; its payments | — |
| Bookings summary | Booked, canceled, no-shows, booked value, amount paid and rates, per day, service and calendar | — |
| Services & setup | Appointment types with price, duration, category and visibility; add-ons; calendars; labels; intake forms | — |
| Capacity | Open dates in a month and open times on a day for a service; class sessions with remaining slots | — |
| Clients & store | Clients by name or phone; store products, packages and gift certificates; orders | — |
| Codes | Package, gift and coupon codes with what is left on them; check whether a code is valid for a service | Create a code for an existing coupon or package; delete a code |
Questions this answers in one prompt:
- "How did bookings and booked value change last week compared with the four weeks before?"
- "Which service has the highest no-show rate this month, and on which calendar?"
- "Where do I still have open slots next week for my three most booked services?"
- "How many bookings did the SPRING20 code bring in?"
- "Create a code WINTER15 for my 15% coupon so I can send it to last month's no-shows."
With your other connections in the same workspace, it can line up bookings with what happened in GA4, your ads or your email campaigns: did the week bookings dropped match a paused campaign or a traffic dip?
There is also a weekly Booking Signals loop that runs this report for you: bookings against your baseline, lost slots, open capacity for the coming two weeks, and code use, with recommendations.
Writes ask first
Every write waits for your approval until you choose to allow it in Settings. A coupon code works on your live booking page the moment it is created, and deleting a code can't be undone (a client holding a package code loses what was left on it). Deletion is marked as destructive, so MCP clients flag it before it runs.
How to connect it
- In Acuity Scheduling, open Integrations → API and click View credentials.
- Copy the User ID and the API Key.
- In Cogny, open Settings → Integrations, click Connect on Acuity Scheduling and paste both.
The key is stored encrypted and is only ever sent to Acuity. Acuity API keys can read the whole account, so treat it like a password. Disconnect any time, or generate a new key in Acuity.
What it doesn't do yet
Appointments can't be booked, canceled or rescheduled from Cogny, and services, prices and availability can't be changed. Coupons themselves are created in Acuity; Cogny issues codes for them. The summary counts appointments by appointment date and has no booking-source or UTM breakdown. The full list of tools and gaps is on the Acuity Scheduling tools page.
Connect it from your Cogny dashboard and ask how last week's bookings went.