Question 1

What do I get on the free tier?

Accepted Answer

Two separate allowances, and no credit card for either. First, 15 metered MCP calls per month — tool calls against your connected channels like Google Ads, Search Console, GA4, Meta and Bing. That allowance resets at the start of every month. Second, a one-time gift of 50 chat credits on your first workspace, which funds Cogny's own in-app chat and image generation — enough to take a real task from question to shipped result. They're kept in separate buckets so chatting never burns your 15 monthly calls, and both simply stop when empty — nothing is charged automatically.

Question 2

Why are the 15 MCP calls and the 50 chat credits separate?

Accepted Answer

Because they pay for different things. The 15 monthly MCP calls cover tool calls out to your connected marketing platforms. The 50 chat credits cover inference Cogny pays a provider for — in-app chat and image generation. If they shared one pot, a few chat turns could swallow the whole month's MCP allowance before you ever ran an audit. Splitting them means you always have your 15 calls, every month, regardless of how much you chat. The 15 calls reset monthly; the 50 chat credits are one-time, and any top-up credits you buy on top roll over and never expire.

Question 3

What's the difference between Solo and Cloud?

Accepted Answer

Solo ($9/mo) gives you prompt-driven AI marketing with your own Claude. MCP is unmetered under fair use, so you can drive Cogny from Claude, ChatGPT, or any client without burning credits. In-app chat and image generation run on top-up credits. One channel at a time, all skills included. Cloud ($499/mo) adds 5000 AI credits per month that cover chat too, plus parallel execution across all channels, image generation, scheduled jobs, daily briefs, shared team workspace, organisational memory, custom report templates, Truth Ledger, and priority support.

Question 4

What are Cogny AI and Cogny Pro?

Accepted Answer

They're Solo with a monthly credit allowance built in. Cogny AI ($18/mo) includes 150 credits per month; Cogny Pro ($90/mo) includes 1500. The credits fund Cogny's in-app chat, reports and image generation, and reset each month — your own-agent MCP usage stays unmetered under fair use, exactly like Solo. Each step up the ladder is cheaper per credit than buying top-ups, and top-up credits you buy on top still roll over forever.

Question 5

How do Cloud credits work?

Accepted Answer

Your $499/mo Cloud plan includes 5000 AI credits each month — covering chat, MCP calls, image generation, and other AI usage. When you run out, you can top up extra credits ($20, $50, $100, or $200) that roll over indefinitely, or wait for the next billing cycle when your monthly credits reset.

Question 6

Can I move between plans?

Accepted Answer

Yes. Upgrades anywhere up the ladder (Solo → Cogny AI → Cogny Pro → Cloud) take effect immediately and you're only charged the prorated difference for the current billing period; your existing data, conversations, and history carry over seamlessly. Downgrades take effect at the end of the period you already paid for.

Question 7

Can I buy extra credits on Solo too?

Accepted Answer

Yes. On Solo, MCP usage stays unmetered under fair use, so driving Cogny from your own AI client never costs credits. In-app chat, image generation, and other opt-in expensive operations run on top-up credits ($20, $50, $100, or $200, rolling over indefinitely), which you can buy whenever you want to use them.

Question 8

What MCP tools are included in Solo?

Accepted Answer

Solo includes all current and future MCP tools and skills — the same ones available in Cloud. The difference is execution: Solo runs one channel at a time while Cloud runs all channels in parallel with automation features like scheduled jobs and daily briefs.

Question 9

Can I try it before paying?

Accepted Answer

Yes — the free tier is the trial, and it doesn't run out after a fixed number of days. Every new workspace gets 15 MCP calls to test the stack against your real data, plus 50 one-time chat credits — enough to take one real task all the way to a shipped result in-app. No credit card required. When you've used them up you can upgrade to Solo at $9/mo, Cogny AI at $18/mo, Cogny Pro at $90/mo, or Cloud at $499/mo, or wait for the next month's 15 calls to land.

Question 10

What happens when I cancel?

Accepted Answer

When you cancel, you retain access until the end of your current billing period. Your data remains available for export for 30 days after cancellation. There are no cancellation fees or lock-in contracts for either tier. Any unused top-up credits stay available until your final period ends.

	Solo $9/mo MCP ONLY	Cogny AI $18/mo RECOMMENDED	Cogny Pro $90/mo HEAVY USE	Cloud $499/mo TEAMS
MCP access (fair use) — drive Cogny from your own AI Claude, ChatGPT, Cursor, Codex, the Cogny CLI. Fair use = standard tool calls from your own agent, which pays for its own AI thinking. Paid passthroughs (image gen, media analysis, web search) draw credits instead.	Unmetered	Unmetered	Unmetered	Unmetered
AI credits included / month Power the in-app chat, reports and image generation	0 — MCP only	150	1,500	5,000
Top-up credits One-time purchases; roll over forever	✓	✓	✓	✓
Marketing channels	All channels	All channels	All channels	All + BigQuery warehouse
Reports and tickets in parallel	—	—	—	✓
Scheduled jobs + daily briefs	—	—	—	✓
Cogny Code The agent opens pull requests to your GitHub	—	—	—	✓
Team workspace + org memory	—	—	—	✓
Support	Discord	Discord	Discord	Priority + e-mail
	get solo	get cogny ai	get cogny pro	get cloud or book a demo

Pick your tier.