Cogny Cloud · Discord

Catch quiet churn, before it gets loud.

Cogny watches your Discord server, finds the channels gaining and losing energy, and creates an outreach ticket per recognition or churn risk. Approve in tickets — your team sends the Discord DMs.

❯ book a Cloud demo see how it replaces the manual flow →

❯

cogny --replaces

FLOW

Same outcome. Two very different processes.

How you do it today

Vibes-based 'the community feels active this week' reports.
Founder asks DevRel: "is that channel still useful?" Nobody knows.
Power users go quiet for 6 weeks before anyone notices.
No data when arguing for community headcount.

How Cogny Cloud does it

Cogny connects to your Discord server via a read-only bot — one-time.
Pulls channel + member + message reports on a schedule.
Finds insights: channels gaining/losing energy, top contributors, churn risks.
Creates a ticket per proposed outreach action.
You approve in tickets.
Cogny delivers the outreach checklist via email digest — your team sends the Discord DMs.
Watches who re-engages — gets better at picking real churn signals for your community.

❯

cogny --tickets

read-only

Cogny creates tickets. Execution flows to your team or Cogny Code. Each insight becomes one ticket — here are the kinds Cogny creates from Discord:

Top-contributor ticketMembers worth recognizing publicly this week.

Churn-risk ticketHighly-engaged members who went quiet — outreach proposed.

Channel-health ticketChannels worth promoting, archiving or merging.

ExecutionDiscord is read-only in Cogny. Outreach tickets become an email-digest checklist your team executes (sending Discord DMs / recognition posts manually). Bot replies / automated DMs can be set up via Cogny Code if needed.

LearnsCogny learns which churn signals actually predict drop-off in your community and surfaces the high-signal ones — silent ones fade.

❯

cogny --reads

DATA

The reports Cogny pulls on schedule for Discord insights

DiscordGuilds, Channels, Members

BigQueryHistorical message archive

CRM (optional)Discord-to-customer match

Cogny memoryOrg context across weeks

❯

cogny --book

DEMO

Tell us your use case. Then book a 15-min Cloud demo.

❯

cogny --faq

ASK

The questions we usually get on the demo call

Does Cogny replace Discord?

No. Cogny connects to Discord and adds an AI analyst on top — you keep using Discord for everything you do today.

Does Cogny make changes automatically?

No — Cogny creates a ticket for every proposed action, you approve in tickets, then it becomes an email-digest checklist your team executes. Discord is read-only via the MCP. Site or code changes can be shipped automatically through Cogny Code (PRs against your GitHub).

Does Cogny write copy or creative?

No. Cogny does not write ad copy, email bodies, post content, image creative or rewrite existing copy. Cogny’s execution is limited to structural changes — segments, tags, metadata, internal links, redirects, scheduling assets you’ve already drafted, status changes (pause/resume/archive), and code-level PRs via Cogny Code.

Does Cogny actually get smarter over time?

Yes. Every approval and rejection is a signal. Cogny tracks the outcome of each executed ticket (did the deal close, did the ranking recover, did the segment lift revenue) and tunes its proposals to your business — so noisy or irrelevant tickets fall off and the high-signal ones become the default.

❯