Crisp tools in Cogny
Cogny's Crisp integration exposes 16 tools (11 read, 5 write) to an AI agent over MCP. The same tools are available on every plan, from your own AI client or inside the Cogny app.
- Read (11): only reads data.
- Write (5): creates or changes something.
- Destructive (0): deletes, removes or replaces something.
Over MCP your own AI client asks before it runs a write. To take a tool away from your agent, block it in Settings → Integrations. Plans, approvals and limits.
All tools
| Tool | Kind | What it does |
|---|---|---|
get_website | Read | Get a website's metadata. |
list_website_operators | Read | List operators (team) on a website. |
get_website_statistics | Read | Get overall website statistics. |
list_conversations | Read | List conversations. |
get_conversation | Read | Get a conversation. |
get_conversation_meta | Read | Get conversation metadata (participant, segments, etc.). |
get_conversation_messages | Read | Get conversation messages (paginated backwards by timestamp). |
send_message_in_conversation | Write | Send a message in a conversation. `from_` is operator | user. |
update_conversation_state | Write | Update conversation state: pending | unresolved | resolved. |
create_conversation | Write | Create a new conversation (returns session_id). |
list_people_profiles | Read | List people profiles (CRM). |
get_people_profile | Read | Get a people profile by ID or email. |
create_people_profile | Write | Create a people profile. |
update_people_profile | Write | Update a people profile. |
list_people_conversations | Read | List conversations for a people profile. |
list_people_events | Read | List events for a people profile. |
Exact input schemas come from tools/list once Crisp is connected; the free plan is enough to check. Missing something? Your agent can ask for it with request_feature.
This page as markdown · All integrations · How Cogny uses Crisp