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    Crisp MCP for your AI agent

    Cogny's Crisp integration exposes 16 tools (11 read, 5 write) to an AI agent over MCP. The same tools are available on every plan, from your own AI client or inside the Cogny app.

    • 11readonly reads data.
    • 5writecreates or changes something.
    • 0destructivedeletes, removes or replaces something.

    Over MCP your own AI client asks before it runs a write. To take a tool away from your agent, block it in Settings → Integrations. Plans, approvals and limits

    set it up.

    Add Cogny to your AI client once, then connect Crisp in Cogny. Every Crisp tool below appears in the client.

    • Claude CodeRun claude mcp add --transport http cogny https://app.cogny.com/mcp, then authorise in the browser.
    • Claude.aiSettings → Connectors → Add custom connector, URL https://app.cogny.com/mcp, then log in and pick your workspace.
    • ChatGPTSettings → Apps → Advanced settings → Developer mode → Create app, URL https://app.cogny.com/mcp, authentication OAuth.
    • CursorIn Cogny, Settings → Data & Integrations → Connect AI Clients shows the block to paste into .mcp.json, with an API key.
    • CodexRun codex mcp add cogny --url https://app.cogny.com/mcp.

    Full setup, and how to undo it

    what each tool does.

    Read 11 · only reads data

    • get_websiteReadGet a website's metadata.
    • list_website_operatorsReadList operators (team) on a website.
    • get_website_statisticsReadGet overall website statistics.
    • list_conversationsReadList conversations.
    • get_conversationReadGet a conversation.
    • get_conversation_metaReadGet conversation metadata (participant, segments, etc.).
    • get_conversation_messagesReadGet conversation messages (paginated backwards by timestamp).
    • list_people_profilesReadList people profiles (CRM).
    • get_people_profileReadGet a people profile by ID or email.
    • list_people_conversationsReadList conversations for a people profile.
    • list_people_eventsReadList events for a people profile.

    Write 5 · creates or changes something

    • send_message_in_conversationWriteSend a message in a conversation. `from_` is operator | user.
    • update_conversation_stateWriteUpdate conversation state: pending | unresolved | resolved.
    • create_conversationWriteCreate a new conversation (returns session_id).
    • create_people_profileWriteCreate a people profile.
    • update_people_profileWriteUpdate a people profile.

    Exact input schemas come from tools/list once Crisp is connected; the free plan is enough to check. Missing something? Your agent can ask for it with request_feature.

    This page as markdownAll integrationsHow Cogny uses Crisp